Plus Concepts and its related companies (including all subsidiary and affiliate companies) (collectively, "we", "us", "our" or the "Company") are committed to protecting your privacy and complying with the Personal Data (Privacy) Ordinance (Cap. 486) ("PDPO") of Hong Kong. This Privacy Policy Statement ("Policy") explains how we collect, use, disclose, retain and safeguard your personal data.
In this Policy, "personal data" means any data relating directly or indirectly to a living individual from whom it is practicable for the identity of the individual to be directly or indirectly ascertained, and includes any such data in a form in which access to or processing of the data is practicable.
By visiting our websites (including www.plus-concepts.com and www.fix-events.com) (collectively, the "Site"), providing your personal data to us through any means (including email correspondence, business cards, event registration, or conference attendance), or using our services, you acknowledge that you have read and understood this Policy and consent to our collection, use, disclosure and retention of your personal data in accordance with this Policy.
We may update this Policy from time to time. The revised version will be posted on this page with the updated revision date. Your continued use of our services or provision of personal data after any amendments constitutes your acceptance of the revised Policy. We recommend that you review this Policy periodically.
Registration on our Site: When you register on our Site, you will be required to provide certain personal data (such as name, email address, telephone number, company name and job title) to access features and services including email updates, event registrations, and responses to enquiries.
Event participation: When you register for, attend or participate in our conferences, seminars, exhibitions or other events, you may provide personal data through registration forms, applications or in person.
Business cards: When you provide your business card to us or to our event sponsors, the information on your business card (including name, company name, position, contact details) will be collected for business and marketing purposes. Our sponsors are contractually required to handle your personal data in compliance with applicable data protection laws.
Correspondence: When you contact us via email, telephone, mail or other communication channels, we may collect the personal data you provide.
Automatic collection: We may automatically collect certain technical data when you visit our Site, including IP address, browser type, operating system, access times and referring website addresses.
The types of personal data we may collect include but are not limited to:
We will only use your personal data for the purposes for which it was collected or for directly related purposes. These purposes include:
We may use your name, contact details, and information about your business interests and preferences to send you direct marketing communications relating to:
Your consent: Where required by law, we will only send you direct marketing communications with your prior written consent. By providing your personal data and indicating your consent (where applicable), you agree to receive such communications.
Opt-out: You have the right to opt out of receiving direct marketing communications at any time without charge by:
Once we receive your opt-out request, we will cease using your personal data for direct marketing purposes without charge within 10 working days.
We will keep your personal data confidential but may disclose or transfer it to the following parties for the purposes stated above:
Transfer outside Hong Kong: Your personal data may be transferred to, stored or processed at destinations outside Hong Kong, including but not limited to cloud servers in other jurisdictions. We will take reasonable steps to ensure that such transfers comply with the PDPO and that your personal data receives adequate protection.
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized or accidental access, processing, erasure, loss, use, disclosure or modification. These measures include:
While we take reasonable steps to protect your personal data, no data transmission over the Internet or storage system can be guaranteed to be 100% secure. You are responsible for maintaining the confidentiality of your account credentials and passwords.
We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required or permitted by applicable laws and regulations. The retention period will vary depending on the nature of the data and the purposes for which it is processed.
Generally, we will retain your personal data for the duration of our business relationship with you and for a reasonable period thereafter for record-keeping, analysis, legal compliance, dispute resolution and enforcement of our rights.
When personal data is no longer required, we will securely delete or destroy it in accordance with our data retention and deletion procedures, or anonymize it so that it can no longer identify you.
Under the PDPO, you have the following rights regarding your personal data:
You have the right to request access to and obtain a copy of your personal data held by us. We will provide you with a copy of your personal data within 40 days of receiving your written request, subject to payment of a reasonable fee for processing your request.
You have the right to request correction of any inaccurate or incomplete personal data we hold about you. We will correct any inaccuracies within 40 days of receiving your written request, unless we have reasonable grounds to refuse.
To exercise your rights or if you have any questions about the personal data we hold about you, please submit a written request using the contact details in the "Enquiries and Data Access Requests" section below. We may require proof of identity and further information to verify your request.
Our Site may use cookies and similar tracking technologies to enhance your browsing experience, analyze website usage and assist in our marketing efforts. Cookies are small text files stored on your device when you visit our Site.
You can control or delete cookies through your browser settings. However, disabling cookies may affect the functionality of our Site and your user experience.
Our Site may contain links to third party websites. We are not responsible for the privacy practices or content of such websites. We recommend that you review the privacy policies of any third party websites you visit.
If you wish to request the complete deletion of your personal data from our systems, you may send a written request to info@plus-concepts.com with "Data Deletion Request" in the subject line, or use the contact details provided below.
We will process your request within a reasonable timeframe, unless we are required or permitted by law to retain certain information. Please note that deletion of your personal data may affect our ability to provide services to you.
We reserve the right to update, revise, modify or amend this Policy at any time. Any changes will be posted on this page with the updated effective date. Where required by law, we will notify you of material changes and seek your consent.
We recommend that you review this Policy regularly to stay informed of how we protect your personal data.
Last Updated: January 2026
If you have any questions about this Policy, wish to exercise your rights under the PDPO, or wish to make a data access or correction request, please contact our Data Protection Officer:
By Email: info@plus-concepts.com
By Telephone: +852 8200-6155
By Post:
Attn: Data Protection Officer
Plus Concepts
17/F, Chung Hing Commercial Building
62-63 Connaught Road Central
Central, Hong Kong
If you are not satisfied with our response to your enquiry or complaint, you have the right to lodge a complaint with the Office of the Privacy Commissioner for Personal Data (www.pcpd.org.hk).