The Government of the Hong Kong Special Administrative Region
Mr. Chan is a Certified Public Accountant. He is a former President of the Hong Kong Institute of Certified Public Accountants and a former Chairman of The Association of Chartered Certified Accountants, Hong Kong.
Before joining the Government, Mr. Chan held a number of public service positions including member of the Legislative Council; Chairman of Legal Aid Services Council; Board Member of the West Kowloon Cultural District Authority; non-official member of the Strategic Development Commission and Council Member of the Chinese University of Hong Kong.
Mr. Chan served as Secretary for Development of the Hong Kong Special Administrative Region Government from July 2012 to January 2017. He was appointed Financial Secretary on 16 January, 2017.
Regulatory Keynote Speaker
, JP, FHKIB
Deputy Chief Executive, Hong Kong Monetary Authority, and
Deputy Chairman, Executive Committee, The Hong Kong Institute of Bankers
Arthur Yuen is in charge of the full range of banking policy, supervision, conduct, and enforcement issues at the HKMA. He joined the HKMA in 1996 as Head of Administration and has since taken up different responsibilities including research and liaison on China economic and market development issues before being appointed Head of Banking Supervision in 2000. He took up the position as Executive Director (Banking Development) in July 2004, Executive Director (Banking Supervision) in June 2005 and Executive Director (External) in July 2008. He was appointed to his present position on 1 January 2010.
(Speakers are listed in alphabetical order of their last name)
Group General Manager, HSBC
Chief Executive, Hong Kong The Hongkong and Shanghai Banking Corporation Limited
Diana Cesar, Group General Manager of HSBC Group, is Chief Executive for Hong Kong and a member of the Executive Committee for The Hongkong and Shanghai Banking Corporation Limited. Ms. Cesar is currently the Chairperson of the Hong Kong Association of Banks.
During her career with HSBC, Ms. Cesar has held leadership roles in Marketing, Cards and Loans, Mortgages, Distribution Strategy and Consumer Propositions in Hong Kong and across Asia-Pacific. Before being appointed Chief Executive for Hong Kong in September 2015, Ms. Cesar had been Head of Retail Banking and Wealth Management for Hong Kong since 2011.
Ms. Cesar first joined HSBC in 1999 and was appointed Head of Distribution and Product Development in 2003 with responsibility for establishing retail distribution infrastructure throughout Asia-Pacific. She was named Head of General Banking in 2007, managing all general retail banking portfolios including deposits, mortgages, credit cards and consumer assets in Hong Kong.
Before joining HSBC, Ms. Cesar held various senior positions in Marketing and Customer Relations with a number of large multinational organisations.
Adrian Li Man-kiu
Executive Director & Deputy Chief Executive
The Bank of East Asia, Limited
Adrian Li is Executive Director & Deputy Chief Executive of The Bank of East Asia (BEA), responsible for the group’s Hong Kong business.
Adrian joined BEA in 2000 as General Manager & Head of Corporate Banking Division. He was promoted to Deputy Chief Executive in 2009, and was appointed Executive Director in 2014. During his tenure, he has driven an evolution of the bank’s retail business model, prioritizing the use of technology to improve service and operating efficiency and thereby enhance the customer experience. He is pursuing a fundamental overhaul of branch operations, and has led the internal development of key innovations, including the bank’s award-winning i-Teller, digital branch and mobile application.
Adrian graduated from the University of Cambridge with Master’s and Bachelor’s degrees in Law. He is a qualified lawyer in Hong Kong, England and Wales, and holds an MBA from the Kellogg School of Management at Northwestern University, Illinois. Adrian is director of a number of listed companies in Hong Kong and Europe, and is a member of the Anhui Provincial Committee of the Chinese People’s Political Consultative Conference. In addition, he serves on several public bodies, including as board member of The Community Chest of Hong Kong, member of the MPF Industry Schemes Committee of the Mandatory Provident Fund Schemes Authority, trustee of the University of Hong Kong’s occupational retirement schemes and Vice President of The Hong Kong Institute of Bankers’ Council. He is also a member of the election committees responsible for electing the Chief Executive of the HKSAR and deputies of the HKSAR to the 13th National People’s Congress.
Chief Executive Officer
Citi Hong Kong and Macau
As the Chief Executive Officer (CEO) for Citi Hong Kong and Macau, Ms. Angel Ng oversees all businesses across the Citi franchise in the two markets, working closely with local, regional and global offices to execute the business strategy and maintaining strong relationships with clients, public sectors, regulators, governments and across the Citi global organization.
Angel is a member of the Citi Asia Pacific Operating Committee. She is also the Chief Executive of Citibank, N.A. Hong Kong Branch and Citibank (Hong Kong) Limited.
Prior to assuming the CEO role, Angel was the Chief Executive and Consumer Business Manager for Citi’s consumer banking operations in Hong Kong, a position she has held since 2015. In addition to the overall operations and management of the consumer banking business, Angel has also contributed significantly to driving the digital transformation and cultivating an innovative working environment and culture of the consumer business.
Angel joined Citi Hong Kong in 1998 and has held several leadership positions within the bank, including serving as the Head of Retail Banking, Marketing, Wealth Management, and Cards. Prior to Citi, she held a number of senior roles in brand management at Procter & Gamble and CLP Power Hong Kong. She began her career with HSBC.
Angel has a Bachelor of Business Administration degree with the Chinese University of Hong Kong.
A strong advocate of work-life balance and diversity, Angel was the co-chairperson of the Citi Women’s Network Hong Kong for 2015-16. She is also a founding member of the Hong Kong Women CEO Network which supports and drives initiatives to promote greater gender diversity in the financial services industry in Hong Kong.
Ray is CEO of Emotics, a Hong-Kong based RegTech company. Having started his career in accounting, Ray has held senior roles, and been on the founding team, of enterprise software solutions in business process automation, business intelligence, marketing automation, mobile applications and education technology.
General Manager & Head of Personal Banking Division
The Bank of East Asia, Limited
Vincent Hui is General Manager & Head of Personal Banking Division at The Bank of East Asia. He is responsible for overseeing the Bank’s personal banking businesses in Hong Kong, including deposits, branch management, credit card, consumer finance, mortgage, all delivery channels, transaction management, marketing as well as risk and compliance. He holds a Master of Science in Electronic Commerce and Internet Computing from The University of Hong Kong and a Certified Banker from The Hong Kong Institute of Bankers. He is also a member of Mastercard’s Asia/Pacific Advisory Board.
Vincent has extensive experience in retail banking, marketing, operation & administration, project development & technological application. He has led the internal development of many innovative products and services, including the bank’s award-winning digital branch transformation with paperless i-devices. He has been named The Retail Financial Services Person of the Year at The Asian Banker Excellence in Retail Financial Services International Awards 2018.
Octopus Cards Limited
Mr. Sammy Kam is the Technical Director at Octopus Holdings Limited. As the head of the Company’s Technical Department, he is responsible for overseeing Octopus system operations and the research and development of new products and services for Hong Kong and overseas markets.
Mr. Kam joined Creative Star Limited (later renamed as Octopus Cards Limited) in 1995 and has since been involved in the development, implementation and operation of the Octopus system. Before joining Creative Star Limited, he had worked in the software engineering departments of leading computer vendors, including Digital Equipment Corporation and Unisys China Limited.
Mr. Kam holds an MBA degree and a Master of Science degree in Information Systems Management. He is a Chartered Engineer, a Chartered IT Professional and a member of the British Computer Society.
Founder and Chairman
TNG Fintech Group
Alex Kong is the Founder and Chairman of TNG FinTech Group, one of the largest FinTech groups in Asia.
Alex is a serial entrepreneur with extensive experience in technology and business solutions. He has a long and successful track record of enterprise software development for some of the world’s largest conglomerates and insurance companies through his software company, SINO Dynamic Solutions Limited, now one of Hong Kong’s largest enterprise software developers.
Prior to running business in Hong Kong, Alex was the founder of AFOOFA Solutions, a leading business-to-business-to-consumer (B2B2C) travel technology solutions provider to the global travel industry in 1990s, and AsiaTravelMart, one of Asia’s leading travel sites with leading-edge technology.
Launched in November 2015, TNG Wallet is The Next Generation e-wallet providing efficient financial services that include electronic payment, P2P money transfer, global remittance, global cash withdrawal, global bill payment, global SIM card top-up and so on. In 2016, it received the Stored Value Facilities Licence (SVF0003) from the Hong Kong Monetary Authority. In Alex’s leadership, TNG Wallet has recorded rapid development in both user base and transaction volumes, with transactions exceeding USD1 billion in the first two years of launch.
With a vision to provide financial inclusion to the unbanked populations around the world, Alex also launched “Global E-Wallet Alliance”, which currently covers Hong Kong and 12 Asian countries, including China, the Philippines, Indonesia, Singapore, Malaysia, Thailand, Vietnam, India, Sri Lanka, Bangladesh, Nepal and Pakistan.
Executive Director, Head of Innovation & Strategy, Institutional Banking Group
DBS Bank (Hong Kong) Limited
Alex has 20 years of extensive experience in the IT and banking industry, focusing on e-channel development, digital innovation and marketing analytics. He is now the Head of Innovation & Strategy of Institutional Banking Group at DBS Bank.
Alex graduated from the Computer Science Department of Stanford University with two degrees (BS ’96 with distinction, MS ’97). Upon graduation, he worked for Oracle Inc. and PeopleSoft Inc. in Silicon Valley before returning to Hong Kong to head the Strategic Planning and E-banking of Dah Sing Bank.
In his latest capacity, Alex is driving the digital innovations in DBS SME banking, and has captured 9 digital awards for the bank since 2015.
Member of Executive Committee, and Chairperson of Financial Technology Committee, The Hong Kong Institute of Bankers, and
Chief Information and Operations Officer, China CITIC Bank International Limited
Michael Leung was appointed Chief Information & Operations Officer of China CITIC Bank International in December 2013. In this capacity, he manages the Bank’s information technology, banking operations and administration, while at the same time serving as a key member of the Bank's management team.
Prior to his current position, Mr. Leung had worked for over 30 years in leading international vendors, consulting firms and banks.
Mr. Leung was the immediate past President and Fellow of HK Computer Society, a Fellow of the HK Institute of Directors, an Executive Committee Member and FinTech Committee Chair of The Hong Kong Institute of Bankers, an Adjunct Professor and Chair of the IS Departmental Advisory Committee of City University, Chairman of the HK Down Syndrome Association, amongst others.
Division Head, Anti-Money Laundering and Financial Crime Risk
Hong Kong Monetary Authority
Mr. Stewart McGlynn is a Division Head with the Hong Kong Monetary Authority, responsible for anti-money laundering and financial crime risk. In addition to supervision of the HKMA’s AML/CFT specialist on-site examination teams, Mr. McGlynn also oversees AML/CFT policy development and represents the HKMA in a variety of AML forums including the Financial Action Task Force and the Basel Committee's Anti-Money Laundering Expert Group. Prior to joining the HKMA Mr. McGlynn served as a Police Officer for over 20 years in both the UK and Hong Kong, with his last post being the deputy head of the Hong Kong Joint Financial Intelligence Unit.
Head of Customer Franchise and Head of Digital Banking
Citibank Hong Kong
Priscilla Ng is the Head of Customer Franchise and Head of Digital Banking for Citibank Hong Kong. In this role, she oversees Marketing, Digital Banking, Client Experience and Decision Management functions for the bank. Priscilla is responsible for managing all these functions in order to grow the franchise by developing customer management strategy for different customer segments and creating the best-in-class client experience at different touch points and channels based on clients’ needs.
Prior to her current position, she was the Head of Customer Segment and Mortgage responsible for the management and formulation of client centric proposition for the bank’s retail customer segments in Hong Kong. The whole client spectrum covers the high-net-worth individual, affluent, emerging affluent, international personal banking and SME segments. She was also responsible for the development and growth of the bank’s mortgage business.
Priscilla joined Citibank in 2001 and since then has held various positions in the bank. Priscilla was appointed Country Marketing Director in 2011, responsible for the bank’s overall marketing and branding strategies, as well as the marketing and business development of all consumer banking segments, leading the expansion of Citibank’s retail presence in Hong Kong, and revamping the value proposition of the bank’s offerings.
Priscilla graduated from the Chinese University of Hong Kong with a Bachelor of Arts degree in Social Science, majoring in Economics.
Chief Product Officer & Chief Executive Officer of Ping An Cloud
Ping An Technology
• Delicate to AI learning technology development and production marketization of Ping An Group, as well as the production marketization of Ping An Technology.
• Over 7 years solid multinational project management experiences in Finance, Technology, and Telecom, etc., industries in McKinsey.
• Over 9 years regional industrial experiences, former Regional Director of Greater China and Asia-Pacific of Microsoft Windows & Office, Sr. Director of Microsoft Azure, and Asia Strategic Partner Lead in Microsoft.
Managing Director, North Asia, Financial & Risk
Based in Hong Kong, Neil Pabari is the Managing Director for the Thomson Reuters Financial and Risk Business in North Asia. Neil joined Thomson Reuters in 2011 as an FX sales specialist from where he moved on to various roles within the firm, working in core businesses including electronic and online trading, wealth management, asset management and exchanges. Prior to his current role, Neil was the Head of Market Development for the Asean region and had been running the MiFID II program for Thomson Reuters in Asia.
Neil began his career working as an FX trader in London before moving to Singapore in 2001 to work as a relationship manager in private banking. In 2004 he co-founded a CFD and FX brokerage firm and was its COO until 2009 when he successfully exited the business. He has since founded, advised and invested in multiple start-up and early stage companies across various sectors including online trading, IT services, property development and leisure companies amongst others. Neil holds a BA and MA from Oxford University and is married with one son.
CEO and Co-Founder
David is a FinTech entrepreneur. He is the CEO and Co-Founder of Neat, Asia’s alternative to a traditional bank account for startups and young SMEs. David started his career at Citi where he became their youngest Managing Director in Asia. He then co-founded the Asian arm of Integral Capital Management which he sold in 2014 to focus on FinTech. Throughout his career he has been exposed to the extremes of managing teams across times zones in complex corporate environments all the way to agile business development for startups and related pivots to find product-market-fit.
David holds a BSc in Economics from the London School of Economics and is a Responsible Officer (Types 1, 4 and 9) under the Hong Kong SFC. David has been based in Hong Kong for the last 17 years.
Head of APAC Shared Services Initiatives, Financial Crime, Business Intelligence and Payments Reference data
Guy currently leads the Asia Pacific Shared Services Initiatives teams having joined SWIFT in 2014 with over 12 years’ experience in compliance, predominantly in servicing law enforcement and correspondent banking KYC. He is responsible for driving take up of the Financial Crime, Business Intelligence and Reference data portfolios across the region. The community typically engages with the SWIFT Shared Services teams to drive transparency and standardisation of process, provide assurance to existing controls as well as enable business critical insights to determine market share, growth and risk. Prior to leading the Asia Pacific team, Guy was responsible for Financial Crime Compliance Initiatives across the Americas, UK and Nordic regions. In his career he has worked for LexisNexis, Wolters Kluwer Financial Services, Bankers Almanac (now Accuity) and with the Metropolitan Police NTFIU on an industry Joint Venture.
TAN Yuen Chun, Jennifer, has been appointed as Chief Executive Officer of Alipay Payment Services (HK) Limited (APSHK) since October 2017. She is responsible for the management and strategic planning of the company, leading the whole team to develop a wide variety of businesses. She is committed to promoting AlipayHK in local market, integrating mobile payment into daily lives of the public, as well as bringing local residents a brand new retail experience.
Before joining AlipayHK, Jennifer gained extensive senior management experience with various Fortune 500 multinational corporations and global conglomerates. She worked for Hutchison Telecommunications (Hong Kong) Limited for over twenty years and her last position was Chief Operating Officer.
Jennifer is a qualified accountant and holds a Master’s degree in Business Administration. Jennifer has also completed The Cambridge-HKU Senior Executive Programme and Stanford Senior Executive Leadership Program. She is a fellow of several professional accounting associations and has been a Council Member of the Association of Chartered Certified Accountants Hong Kong since September 2015.
Jennifer is active in volunteer work. She is the Member of the Master Science in Global Marketing Management Programme Advisory Group of Hong Kong Baptist University since May 2016 and has been the Vice-chairlady of the Digital, Information & Telecommunications Committee of Hong Kong General Chamber of Commerce since June 2016. Jennifer has also been a Member of the Appointment Advisory Board of Hong Kong International Arbitration Centre since February 2017.
Head of Market Development, Enterprise Capabilities, Asia, Financial & Risk
Gautam began his career in data management for global markets in the United States with Reuters based in New York, focusing on financial services customers. His experiences in the US markets built his exposure to complex customer needs and the solutions that could address their challenges. During a time of bull and bear markets, Gautam developed an interest in the impact of real-time data, latency, and the expertise on trading decisions with banks and brokers. In 2009, Gautam relocated to the dynamic markets of Asia, initially in Japan where market data solutions were fuelling expansion of trade across asset classes and within Asia-Pacific. He moved to Hong Kong in 2010 to be part of the growing market for cross-border, cross-asset trading that defines Hong Kong’s place as a financial centre.
In his role at Thomson Reuters, Gautam analyses the market across the breadth of the Asia-Pacific and Japan regions developing the business for real time and non real-time market data and analytics solutions that help clients optimize decision making and operations with comprehensive cross asset data solutions and deployment models. His remit includes market research, market development, technology innovation and launch to support customers requiring enterprise-grade solutions for information, data, technology and expertise.
Gautam studied Finance at Bryant University, Rhode Island, United States and lives in Hong Kong where he completed his MBA from Manchester Business School.
Miss Winnie Yeung is the Managing Director of Cimigo. Prior to joining the company, she was the director of Customized Research at The Nielsen Company, Hong Kong. She had additional roles of champion of banking, insurance and finance industry group and is an expert in the realm of customer and employee satisfaction/ mystery shopper studies.
Winnie is a research expert with over 20 years of experience. She handles clients from all kinds of industries including public utilities, telecommunications, transportation, Fast Moving Consumer Good (FMCG), the insurance and finance sector, the pharmaceutical industry, retail and statutory bodies. She has vast experience of designing local or cross-country research projects; specifically projects relating to customer and employee satisfaction and loyalty, mystery shopping, new product launches and brand building. Prior to joining The Nielsen Company, she worked for Taylor Nelson Sofres.
Winnie holds a Bachelor degree of Social Science from the Chinese University of Hong Kong, major in Psychology and minor in Sociology.
More speakers will be announced shortly.
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The Hong Kong Institute of Bankers has been serving the local banking community in the provision of education and training since 1963. For more information, please visit: http://www.hkib.org/